Frequently asked questions

Start an enquiry online — it takes about five minutes. We review it, check for conflicts of interest and contact you within one to two business days to arrange a consultation in person, by phone or by video.

No. Many of our clients are outside Canada. We meet by phone or video and handle documents electronically wherever possible.

Any letters or decisions you have received, your identity documents, and a short timeline of the key dates in your matter. After you book, we will tell you exactly what to bring for your situation.

Tell us about the deadline when you start your enquiry, and call us at the number above. Deadlines — such as for a procedural fairness letter or a hearing — are treated as urgent.

Yes. Information you share with us is kept confidential. Note that submitting an enquiry does not by itself create a lawyer–client relationship; we confirm that in writing once we agree to act for you.